At LakeMont Villa, we understand that plans can change, and we strive to be as accommodating as possible for our guests.
Cancellation Policy:
- Guests may cancel their booking up to 2 days prior to the check-in date to receive a full refund.
- Cancellations made within 48 hours of check-in will not be eligible for a refund due to preparation and operational commitments.
- Cancellations must be made by emailing us at info@thelakemontvilla.com or contacting us via our WhatsApp number +91 78198 64808.
Refund Policy:
- Refunds, if eligible, will be processed within 5–7 business days through the original payment method used at the time of booking.
- For bookings made through payment gateways like Razorpay, the refund timeline will be subject to gateway processing norms.
- In case of cancellation due to unforeseen circumstances from our side (such as natural calamities or property maintenance issues), a full refund will be initiated immediately.
If you have any questions regarding our refund policy, please feel free to contact us.